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Right of Withdrawal and Returns – N’Joy My Style – Sole Proprietorship
Right of Withdrawal (Consumers)
You have the right to withdraw from the contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day you take possession of the goods.
To exercise your right of withdrawal, you must inform N’Joy My Style, KH Waggerlstrasse 24, 5602 Wagrain, Austria, Email: info@njoymystyle.com, of your decision to withdraw from the contract by a clear statement (e.g., email).
Consequences of Withdrawal
- After withdrawal, we will refund all payments received from you within 14 days of notification, including standard delivery costs.
- Return costs are borne by the Customer.
- Refunds will be made using the same payment method used in the original transaction.
- We may withhold refund until the goods have been received or you have provided proof of shipment.
Exceptions
The right of withdrawal does not apply to:
- Products made to customer specifications,
- Custom or personalized products,
- Business purchases (B2B).
Sample Withdrawal Form
(Only complete and return if you wish to withdraw from the contract)
To:
N’Joy My Style – Sole Proprietorship
KH Waggerlstrasse 24, 5602 Wagrain, Austria
info@njoymystyle.com
I/We hereby give notice that I/we withdraw from my/our contract for the sale of the following goods:
[Description of the goods]
Ordered on: [Date] / Received on: [Date]
Name of consumer: [Name]
Address of consumer: [Address]
Date: [Date]
Signature of consumer (only if this form is submitted on paper)