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Terms and Conditions – N’Joy My Style – Sole Proprietorship
N’Joy My Style – Sole Proprietorship
KH Waggerlstrasse 24
5602 Wagrain – Austria
Email: info@njoymystyle.com
VAT number: ATU75820916
Supervisory authority: Bezirkshauptmannschaft St. Johann im Pongau
Article 1 – Scope
- These Terms and Conditions apply to all offers, orders, deliveries, and contracts of N’Joy My Style (hereinafter: the Seller) with consumers and business customers (hereinafter: the Customer).
- By placing an order, the Customer accepts these terms.
- Deviations are only valid if agreed in writing.
Article 2 – Offers and Prices
- All offers are non-binding.
- Prices are stated in euros, including VAT for consumers, excluding VAT for business customers.
- Any shipping, assembly, or transport costs are indicated separately.
- Typographical or calculation errors do not bind the Seller.
Article 3 – Orders and Conclusion of Contract
- A contract is concluded once the Customer places an order via the webshop and N’Joy My Style confirms it by email.
- The Seller reserves the right to refuse orders if there are doubts about creditworthiness or suspicion of misuse.
Article 4 – Payment
- Payment is due in advance using the offered payment methods (e.g., bank transfer, credit card, PayPal, Klarna).
- Different payment terms may apply for business customers.
- Goods remain the property of N’Joy My Style until full payment has been received (retention of title).
Article 5 – Delivery and Transport
- Delivery is made to the address provided by the Customer.
- For international deliveries, N’Joy My Style uses external transport providers.
- Delivery times are indicative; delays do not entitle the Customer to compensation.
- Transport damage must be reported within 48 hours of receipt.
Article 6 – Custom Products and Special Orders
- Products made to order (customization, color selection, upholstery, configurations) are non-returnable.
- Custom orders are executed only after written confirmation and payment of a deposit (minimum 50%).
Article 7 – Right of Withdrawal for Consumers
- Consumers have the right to withdraw from the contract within 14 days of receiving the goods.
- Products must be unused, undamaged, and in the original packaging.
- Return costs are borne by the Customer.
- Custom or personalized products are excluded from withdrawal.
(Full explanation see the document “Right of Withdrawal”)
Article 8 – Warranty and Liability
- Statutory warranty according to Austrian law applies.
- Minor deviations in color, texture, or finish are inherent to natural materials and do not constitute a defect.
- N’Joy My Style’s liability is limited to the purchase price of the respective product.
Article 9 – Business Customers (B2B)
- No right of withdrawal applies to business customers.
- Risk passes to the customer upon handover to the carrier.
- Complaints must be reported in writing within 5 business days after delivery.
Article 10 – Force Majeure
In case of force majeure (e.g., natural disasters, transport disruptions, pandemics, war), the Seller is not liable for delays or non-delivery.
Article 11 – Applicable Law and Jurisdiction
- All contracts are governed by Austrian law.
- Court of jurisdiction: Salzburg, Austria.
-
Consumers also have the right to alternative dispute resolution via the EU ODR platform: https://ec.europa.eu/consumers/odr